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- The player from Greece had his winnings confiscated aby Hell Spin Casino for exceeding the maximum allowed bet while using an active bonus.
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This is done manually, so it will take trzydziestu to sześcdziesięciu minutes to process the documents provided. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led jest to a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our system following this confirmation. A male player’s winnings were voided for breaching an unknown premia term.
The Player’s Withdrawal Is Delayed
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The casino had alleged the presence of duplicate accounts as the reason for cancelling his withdrawal attempts. However, the issue had been successfully resolved and the player had received his cash out. The player had had €50 in his account but the min. withdrawal set żeby the casino had been €100. After the player’s communication with the casino and our intervention, the casino had reassessed the situation and the player had been able to withdraw his winnings. However, he had only been able to withdraw a part of his total winnings due to the casino’s maximum withdrawal zakres for no-deposit bonuses. Despite his dissatisfaction with the casino’s policies, we considered the complaint resolved as the player had confirmed receiving the funds.
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- After this period, due owo a lack of response from her, the complaint was closed.
Mobile Gameplay
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Player’s Struggling Owo Withdraw His Winnings
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- The complaint was rejected because the player didn’t respond owo our messages and questions.
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350 Hell Pointsamount owo 1-wszą.25 CAD, and this also comes with a 1x wagering requirement. Once you register mężczyzna HellSpin, you are welcomed with a particular bonus package. This is known as thewelcome nadprogram, and it is spread across two deposits. The first deposit bonus is a generous offer of 100% up owo 300 CAD plus 100 free spins. As great as theoffer is, it comes with a 40x wagering requirement.
She initially contacted the internetowego casino in September of the year before owo verify her proof of age, as she did not have a license. Despite our team’s efforts to communicate with the casino and resolve the issue, the casino had failed to cooperate. The complaint had been closed as ‘unresolved’ because the casino failed to reply and cooperate in resolving the complaint. There had been istotnie progress even two weeks after the casino państwa notified about the player’s complaint. The player from Australia had her winnings cancelled żeby HellSpin Casino after she submitted a withdrawal request, due to allegedly betting a larger amount than was permitted.
We will look closely at the titles found in HellSpin casino in Australia. HellSpin internetowego casino offers its Australian punters a bountiful and encouraging welcome premia. Make your first two deposits and take advantage of all the extra benefits. HellSpin takes a smart approach jest to its banking options, offering more than just the basics.
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